Credit Dispute Form Letters

Credit Dispute Letters Can Help Resolve Credit Reporting Errors.

Credit Dispute Letters Can Help Resolve Credit Reporting Errors.

Table of Contents

Amend Debt Payment Letter

Your financial situation has worsened leaving you no choice but to reduce the amount you can offer your creditors each month.

Sample Letter for Amending Previous Payment Agreements with Creditors

Today’s Date

Your Name
Home Address
Phone Number

Attention: {name of collector}
Name of Debt Collection
Agency Address

Account Number: {place account or reference number here}

Dear Mr. /Ms. {Creditor}

This letter is to inform you that my financial situation has worsened since our previous payment agreement. Given my significantly reduced income, I have no choice but to request an amendment to our original payment agreement dated {insert date}.

Based on my current income and the number of other creditors I owe money too I promise to pay
$ _________ each month, ( week, every two weeks etc.) until my account is paid in full.

If my financial situation improves and I am able to increase my payment, I will contact you immediately. Please send written confirmation of your acceptance or rejection of this offer to my address outlined above.

As a show of good faith I have enclosed payment in the amount of the lower payment. I thank you for your understanding in this matter and look forward to your favorable consideration. If you have any questions concerning this matter I can be reached at (insert phone number and area code).

Sincerely

Sign above printed

 

Credit Card Dispute Letter

You discover an error on your monthly credit card bill and need to dispute the error with your credit card company.

Sample Letter for Disputing Errors on Credit Card Bills

Today’s Date

Your Full Name
Current Address
Current Phone Number

Name of Credit Card Company
Mailing Address (check your statement for the correct address! It’s usually different than the one you mail payments too)
City, State, Zip

Dear {Insert name of Credit Card Company from statement}

I am disputing an item on my statement, dated {insert date of statement}. Please note that this letter is dated within the 60-day limit required under the Fair Credit Billing Act.

or use the following paragraph instead

I am disputing an item on my statement dated {insert date of statement} because I am unable to determine from my records what the charge is for. I need more information about line item {place the line item number or description here}. Please send copies of any documents you have pertaining to this item.

Please use the following information to investigate my claim:

{Insert your name as it appears on your credit card statement}

Date of Statement: {Insert the date from the statement you are disputing}

Account Number: {Insert credit card account number}

Date of Transaction: {Insert date from statement}

Description of Transaction {Copy from statement}

Describe Error: {If disputing dollar amount, insert amount using $0.0 format}

{Insert explanation of why you believe an error occurred}

I understand that you have 30 days to respond and 90 days to either resolve my dispute or inform me in writing of why the bill is correct. Until then, I will pay any amount due except for the amount in question and await your letter explaining all actions taken concerning this dispute.

If your investigation shows the information to be accurate, I respectfully request that you provide an explanation of your findings, a statement of what I owe, including any finance charges that have accumulated and any minimum payments I’ve missed while questioning this bill. If I agree with your findings, you can expect my payment in the amount you say I owe within the 10-day limit allowed under the Fair Credit Billing Act.

Sincerely,
Signature
Printed Name

Credit Complaint Resolution Letter

Use this FREE letter to make a settlement offer when you wish to pay less than the debt collector is demanding!

Sample Letter for Confirming Actions Promised by the Company or Creditor

Today’s Date

Your Name
Your Address

Business Name
Business Address

Re: (account number, if applicable)

Dear {use the name of the person with whom you spoke with}

Thank you for speaking with me today and for agreeing to resolve my complaint.

For the record, my complaint is (clearly but briefly describe your complaint – use facts)

As agreed upon in our conversation, you will state that you or your company will (state the specific action agreed upon including all details).

Thank you for your help and understanding.

 

Sincerely,

Signature
Your Printed Name

Creditor Payment Agreement Letter

Your creditors have agreed over the phone to you making lower payments based on your current financial hardship. Follow up your conversation with a letter outlining the terms of the agreement.

Sample Letter for confirming payment agreements with creditors based on your current financial hardship

Today’s Date

Your Name
Your Address

Attention: {Creditor’s Name}
Credit Department
Creditor’s Address

RE: Account #: {your account number here}

Dear Mr. /Ms. {insert name of person you spoke with}

Thank you for speaking with me today about my temporary problem in making my normal payments, and for also agreeing to the following payment arrangement on my account.

As agreed upon in our conversation, I will make reduced payments in the amount of $ _____ on or before the ______ of each month for a period of ____ months and after that time will resume making normal payments.

Thank you for your help and understanding in this matter. If you have any questions regarding this matter I can be reached at (insert daytime phone number with area code).

Sincerely,

Signature just above printed name
Your Printed Name

Debt Dispute Letter #1

Collectors are calling about a debt that you believe belongs to someone else or the amount they claim you owe is wrong.

Initial Debt Collection Dispute Letter

Today’s Date

Your Name
Your Address

Collector’s Name
Collector’s Address

Dear {insert name of collector or company},

I am writing in response to your (letter or phone call) dated {insert date}, (copy enclosed) because I do not believe I owe what you say I owe.

This is the first I’ve heard from you, or any other company on this matter therefore, in accordance with the Fair Debt Collection Practices Act, Section 809(b): Validating Debts:

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

I respectfully request that you provide me with the following information:

  • (1) the amount of the debt;
  • (2) the name of the creditor to whom the debt is owed;
  • (3) Provide a verification or copy of any judgment (if applicable);
  • (4) Proof that you are licensed to collect debts in (insert name of your state)

Be advised that I am fully aware of my rights under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. For instance, I know that:

  • because I have disputed this debt in writing within 30 days of receipt of your dunning notice, you must obtain verification of the debt or a copy of the judgment against me and mail these items to me at your expense;
  • you cannot add interest or fees except those allowed by the original contract or state law.
  • you do not have to respond to this dispute but if you do, any attempt to collect this debt without validating it, violates the FDCPA;

Also be advised that I am keeping very accurate records of all correspondence from you and your company including recording all phone calls and I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the Better Business Bureau.

I have disputed this debt; therefore, until validated you know your information concerning this debt is inaccurate. Thus, if you have already reported this debt to any credit-reporting agency (CRA) or Credit Bureau (CB) then, you must immediately inform them of my dispute with this debt. Reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act § 1681s-2. Should you pursue a judgment without validating this debt, I will inform the judge and request the case be dismissed based on your failure to comply with the FDCPA.

Finally, if you do not own this debt, I demand that you immediately send a copy of this dispute letter to the original creditor so they are also aware of my dispute with this debt.

 

Signature here
Your Printed Name

Debt Dispute Letter #2

You disputed a debt over 30 days ago but the collector never responded.

Follow Up Letter – Debt Collection Dispute Letter – Same Collector

Today’s Date

Your Name
Your Address

Collector’s Name
Collector’s Address

Dear Collector,

I am writing in response to your {letter or phone call} dated {insert date of letter or phone call}, copy enclosed.

On {insert date of initial dispute letter} I sent you a letter explaining that I do not believe I owe what you say I owe and, in accordance with the Fair Debt Collection Practices Act, 15 USC 1692g, Section 809(b): Validating Debts:

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

I must remind you that in my previous letter I requested the following information:

  • (1) the amount of the debt;
  • (2) the name of the creditor to whom the debt is owed;
  • (3) Provide a verification or copy of any judgment (if applicable);
  • (4) Proof that you are licensed to collect debts in (insert name of your state)

I also requested that if you have reported me to any credit reporting agency, that you inform them that I have placed this debt in dispute and to provide me with proof that you have done so. Furthermore, I asked that you immediately send a copy of that dispute letter to the company (creditor) that you say I owe money so they are also aware of my dispute with this debt.

As of today, you have failed to respond to my requests! For your convenience, I have included a copy of my previous letter and a copy of the mail receipt showing that you received my letter on {insert date from mail receipt}.

Since you have failed to respond I assume that you have been unable to validate the debt and therefore, I consider this matter closed. You may consider this letter your official notification that I do not intend to correspond with you on this matter again unless you comply with my requests, the FDCPA and the FCRA.

I must remind you that any attempt to collect this debt without validating it, violates the FDCPA and that I am recording all phone calls and keeping all correspondence concerning this matter. Be advised that I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the national Better Business Bureau.

 

Signature here
Your Printed Name

Debt Dispute new Collector

You disputed a debt once, never heard from the collector and now, another collector is demanding payment!

Sample Letter – Dispute Debt Collection with a New Collection Agency

Today’s Date

Your Name
Home Address
Phone Number

Attention: {name of creditor or collector}
Name of Agency
Agency Address

Account Number: {account or reference number}

Dear Mr. /Ms.

I am writing in response to your (letter or phone call) dated {insert date}, (copy enclosed) because I do not believe I owe what you say I owe.

This is the (insert proper number) time I’ve disputed this debt. The first dispute was on {insert date} with {insert name of collection agency} and the second was on {insert date} with {insert name of collection agency}. Be advised that neither collection agency responded to my dispute.

In accordance with the Fair Debt Collection Practices Act, Section 809(b): Validating Debts:

(b) If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector.

I respectfully request that you provide me with the following information:

  • (1) the amount of the debt;
  • (2) the name of the creditor to whom the debt is owed;
  • (3) Provide a verification or copy of any judgment (if applicable);
  • (4) Proof that you are licensed to collect debts in (insert name of your state)

Be advised that I am fully aware of my rights under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. For instance, I know that:

  • because I have disputed this debt in writing within 30 days of receipt of your dunning notice, you must obtain verification of the debt or a copy of the judgment against me and mail these items to me at your expense;
  • you cannot add interest or fees accept those allowed by the original contract or state law.
  • you do not have to respond to this dispute but if you do, any attempt to collect this debt without validating it, violates the FDCPA;

Be advised that I am keeping very accurate records of all correspondence from you and your company including recording all phone calls and I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the Better Business Bureau.

I have disputed this debt; therefore, until validated you know your information concerning this debt is inaccurate. Thus, if you have already reported this debt to any credit-reporting agency (CRA) or Credit Bureau (CB) then, you must immediately inform them of my dispute with this debt. Reporting information that you know to be inaccurate or failing to report information correctly violates the Fair Credit Reporting Act § 1681s-2. Should you pursue a judgment without validating this debt, I will inform the judge and request the case be dismissed based on your failure to comply with the FDCPA.

If you do NOT own the rights to collect this debt, I demand that you immediately send a copy of this dispute letter to the original creditor that you say I owe money too so they are also aware of my dispute with this debt.

Signature just above printed name
Your Printed Name

Debt Dispute still Invalid

You’ve disputed a debt but, after receiving information or documentation from a collector that supposedly validates the debt, you are not convinced and still wish to dispute the debt.

Sample Letter – Disputing Debts that You Believe are Still Invalid

Today’s Date

Your Name
Home Address
Phone Number

Attention: {name of collector}
Name of Agency
Agency Address

Account Number: {account or reference number}

Dear Mr. /Ms.

This letter is to inform you that I still dispute this debt. After receiving your response to my original dispute letter, I contacted the original creditor who was unable to verify this account as mine.

In my opinion, you have failed to validate this debt. I must remind you that I originally disputed this debt within the 30-day dispute period outlined in the FDCPA and that I am now also responding in a timely manner to your attempt to validate this debt. Because I still consider this debt as “still in dispute” I do not expect to hear from you again except to provide information or documentation to clear up my reasons for disputing this debt.

I already advised you in my previous letter that I am fully aware of my rights under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act and that I will not hesitate to take all legal steps necessary to protect myself. Be advised that I am keeping accurate records of all correspondence including tape recording all phone calls.

 

Signature just above printed name
Your Printed Name

Debt Settlement Letter

You want to settle a debt with a creditor or collector and maintain a record of your actions.

Sample Letter – Debt Settlement Offer Letter

Today’s Date

Your Name
Home Address
Phone Number

Attention: {name of collector or collection agency}
Address

RE: Collection letter dated {date of letter here} or phone call on {date of call here} reference account #: {account or reference number}

Dear Mr./Ms. {Collector’s or Collection Agency’s Name}

I do not agree that I owe as much as you claim I owe on the above referenced account. In an effort to save both of us a great deal of time and expense I am offering to settle this account for $ _______.

If you accept my offer, please send written confirmation to my address listed above. Once I receive your written confirmation, I will mail payment to your organization within five business days. If you wish to discuss this settlement offer, I can be reached at (insert daytime phone number with area code). However, please understand that I will not make any payment until receiving written confirmation that you accept my offer.

Sincerely,

Signature
Your Printed Name

Credit Report Dispute #1

Your credit reports contain inaccurate, erroneous, outdated, misleading or unverifiable information that is hurting your credit score.

Sample Letter – Correct Inaccurate information in your Personal Credit Profiles

Today’s Date

Your Full Name
Current Address
Current Phone Number

Attention: {insert credit reporting agency name}
{add CRA address here}

Dear {credit reporting agency}

This letter is a formal request to correct inaccurate information contained in my credit file. The item(s) listed below is/are completely (insert appropriate word(s) {inaccurate, incorrect, incomplete, erroneous, misleading, outdated} ). I have enclosed a copy of the credit report your organization provided to me on {insert date of report here} and circled in red the item(s) in question.

Line Item: {insert name of creditor, account number or line item number}

Item Description: (this info is found on your credit report)

Requested Correction: (describe exactly what you want. If you want an item deleted say so and explain why. If you want an item corrected or updated, provide the correct information such as names, dates, amounts and so forth and any evidence to support your claim).

In accordance with the federal Fair Credit Reporting Act (FCRA), I respectfully request you investigate my claim and, if after your investigation, you find my claim to be valid and accurate, I request that you immediately {delete, update, correct} the item.

Furthermore, I request that you supply a corrected copy of my credit profile to me and all creditors who have received a copy within the last 6 months, or the last 2 years for employment purposes. Additionally, please provide me with the name, address, and telephone number of each credit grantor or other subscriber that you provided a copy of my credit report too within the past six months.

If your investigation shows the information to be accurate, I respectfully request that you forward to me a description of the procedure used to determine the accuracy and completeness of the item in question within 15 days of the completion of your re-investigation as required by the Fair Credit Reporting Act.

I thank you for your consideration and cooperation. If you have any questions concerning this matter I can be reached at (insert daytime phone number including area code).

Sincerely,
Signature
Printed Name

Credit Report Dispute #2

You sent dispute letters to credit reporting agencies asking to have inaccurate information corrected but so far they failed to respond.

Sample Letter – Follow-up Dispute Letter for correcting Personal Credit Reports

Today’s Date

Full Name
Current Address
Current Phone Number

Attention: {insert credit reporting agency name}
{add CRA address here}

RE: Dispute Letter Dated {place the date of your initial letter here}

Dear {credit reporting agency}

This letter is a formal notice that you have failed to respond in a timely manner to my letter dated, {place the date of your initial letter here}, and deposited by registered mail with the Post Office on that date. For your benefit, and as a gesture of my goodwill, I will restate my dispute:

Line Item: {insert name of creditor, account number or line item number}

Item description: (found on your credit report)

The item: is completely (insert appropriate word: inaccurate, incorrect, incomplete, erroneous, misleading, outdated) and needs to be corrected immediately. I have enclosed a copy of your organization’s credit report dated {insert date of report here} and for your convenience, circled the item described above.

The Fair Credit Reporting Act requires you to investigate and respond to my dispute within 30 days, yet you have failed to do so. I feel it necessary to remind you that you may be liable for your willful non-compliance and that I am maintaining a careful record of my communications with you on this matter, in case your continued non-compliance forces me to file a complaint with the FTC. (See Title 15 USC 41)

Please do not delay further! {insert the appropriate word here} (Delete, Update, Correct) the information identified above and send corrected credit profile to me and to all creditors who have received a copy within the last 6 months, and the last 2 years for employment purposes.

If your re-investigation was negative, please supply the description of the procedure used to determine the accuracy and completeness of the information to my address listed above.

Sincerely,

Signature
Your Printed Name

Creditor Payment Agreement script

Use this free script when you need to discuss lower payment arrangements with creditors on delinquent accounts.

Sample Script – Negotiate Lower Payments on Delinquent Accounts

“Hello {Use collector’s name}, this is {Your Name}.

Always use the name of the person with whom you are speaking!

“How are you today?”

Let the creditor know exactly why you are calling. Be direct and to the point and use their name.

“I am experiencing financial difficulties at this time and have fallen behind (or going to fall behind) on my payments to you. My account number is {Account Number}”.

Be sincere and give the collector a chance to offer suggestions.

“I’d like to bring my account current. Can we arrange a payment plan?”

If necessary, work with a financial counselor to set up a spending plan budget. If the creditor/collector suggests an amount you can’t afford, state the amount established in your budget. Do not agree to an amount that you cannot afford!

“I am currently working with a financial counselor and have established a payment amount. I have other creditors with whom I need to make similar arrangements. I can afford to pay {state the amount you can really afford not what they are demanding} for the next {weeks, months} months. I should be able to resume my regular payments at that time.”

Begin thinking about the future right now. As part of your repayment process, negotiate what will be reported to credit bureaus.

“How will this repayment schedule affect my credit report?” Be sure to ask, “Once I’ve successfully repaid this debt, will any negative information given to the credit bureaus be removed from my credit report?”

Enter what the creditor says in your phone log. Remember to record the collector’s name and the date, time, and specifics about the conversation.

“Thank you {Creditor/Collector’s Name}, for working with me. I understand I will not be able to receive any additional credit until my situation changes. Until then, I will make {$ amount of payment} payments beginning {date of first payment}. You may call me periodically to check on my progress if you’d like. I will send you a letter within five business days confirming our agreement today and, once again, let me thank you for understanding my situation. Good bye”.

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